Return & Refund Policy

At Bloome, your satisfaction is our top priority. We want you to feel confident and happy with your purchase. If for any reason you are not fully satisfied with your order, we’re here to help with our simple return and refund process.

✅Eligibility for Returns

  • To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it.
  • It must also be in the original packaging.
  • Returns must be requested within 14 days of receiving your order.

❌Non-Returnable Items

Please note, for hygiene and safety reasons, we cannot accept returns on:

  • Opened or used skincare products
  • Items not in their original condition
  • Sale or discounted items
  • Gift cards

💳Refund Process

  1. To initiate a return, please contact us at bloome.pakistan@gmail.com with your order number and reason for return.
  2. Once your return is approved, we will provide you with the return instructions.
  3. After we receive and inspect your returned item, we will notify you by email regarding the status of your refund.
  4. If approved, your refund will be processed back to your original payment method within 5–10 business days (processing times may vary depending on your bank or payment provider).

🔄Exchanges

At this time, we do not offer direct product exchanges