❓Frequently Asked Questions (FAQ'S)
"Bloome Vitamin C Skin Serum"
🌸General Questions
1. What does Bloome Vitamin C Serum do?
Our serum is designed to brighten your skin, reduce dark spots and acne scars, hydrate deeply, and protect against environmental stress while boosting collagen production.
2. Is it safe for all skin types?
Yes! Bloome Vitamin C Serum is dermatologically tested and safe for all skin types, including sensitive skin. However, if you’re new to Vitamin C, we recommend doing a patch test first.
3. What is a patch test and why should I do it?
A patch test is a simple way to check how your skin reacts to a new product before applying it to your face or larger areas. To do a patch test, apply a small amount of the serum on your inner arm or behind your ear and wait 24 hours. If you don’t notice redness, itching, or irritation, it’s safe to use on your face.
4. How do I use the serum?
Apply 2–3 drops to cleansed skin in the morning and/or evening. Gently massage until absorbed, then follow with moisturizer. Don’t forget to apply sunscreen in the morning for best results.
5. How long before I see results?
Most users notice brighter skin and improved texture within 2–3 weeks of consistent use. For best results, continue using daily as part of your skincare routine.
6. Can I use it with other products?
Yes, it works well with most skincare products. We recommend avoiding applying it with strong exfoliants or retinol at the same time — instead, alternate their use (Vitamin C in the morning, retinol at night).
7. Does it help with acne scars and pigmentation?
Absolutely! Vitamin C is known for reducing dark spots, acne scars, and uneven skin tone while promoting a radiant glow.
8. How long does shipping take?
It takes about 3–5 business days
9. Do you provide tracking?
Yes, once your order is shipped, you’ll receive a tracking number by email to monitor your delivery.
10. Can I return the product if I don’t like it?
For hygiene reasons, opened or used products cannot be returned. However, if your product is unopened, unused, and within 14 days of purchase, you may request a return. Please see our Refund & Return Policy for full details.
11. What if my order arrives damaged or defective?
No worries! If your product is damaged, defective, or incorrect, please contact us within 48 hours of receiving it at: bloome.pakistan@gmail.com and we’ll arrange a replacement or refund.
12. How long does it take to get my refund?
Once we receive and inspect your returned item, approved refunds are processed within 5–10 business days to your original payment method.
13. How can I contact you?
You can reach us via our Contact Us page or email us directly at bloome.pakistan@gmail.com. We usually reply within 24 hours.
14. Do you offer wholesale or collaborations?
Yes, we’re open to partnerships and collaborations. Please contact us at bloome.pakistan@gmail.com with your details.